Privacy Policy | The Extra Mile

Overview

The Extra Mile ("we", "us", "our") operates the theextramile.io platform. This policy explains how we collect, use, and protect your information when you use our services.

Information We Collect

Account information: Name, email address, business name, and industry when you sign up.
Usage data: How you interact with our platform, including agent configurations and dashboard activity.
Business context: Information you provide to customize your AI agents (website URLs, business descriptions).
Payment information: Processed securely by Stripe. We never store your credit card details.

How We Use Your Information

To provide and improve our AI agent services
To customize agents for your business
To communicate about your account and our services
To process payments and manage subscriptions

Data Isolation

Every organization on our platform has fully isolated data protected by row-level security. Your business context, documents, and conversations are never shared with other tenants.

Third-Party Services

We use the following third-party services to operate our platform:

Supabase (database and authentication)
Stripe (payment processing)
Vercel (hosting)
SendGrid (transactional email)

Your Rights

You can request access to, correction of, or deletion of your personal data at any time by contacting us.

Contact

Questions about this policy? Email us at hello@theextramile.io.